Carnegie Mellon University Blackboard at Carnegie Mellon

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BLACKBOARD SUPPORT:

Office of Technology
for Education

Support e-mail:
bb-help@andrew.cmu.edu
Support Phone:
412-268-9090
 
 

Known Problems:

Problems exchanging files between previous releases of Microsoft Office and the 2007 Microsoft Office release
To ensure that all intended users are able to open files created with Microsoft Office 2007, save Microsoft Office 2007 files as Office 97-2003 formats before making them available. Microsoft provides additional information addressing this problem. 
 
 
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Disabled features:

To ensure that we provide the most reliable service possible, we have disabled the following features:

Blackboard course statistics:
REASON: This creates an unusually high load in the database causing decreased system performance and potential disruption to service.
 
WYSIWYG text editor:
REASON: We received reports that it prevents students from completing and submitting assessments that utilize it. In addition, the editor is performing inconsistently in Internet Explorer on the PC, which is the only platform that it is designed to work on.

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Information about Blackboard from Office of Technology for Education   
New in Bb6
Upgrading to Blackboard 8 for Fall 08
New in Bb6

The Office of Technology for Education will be upgrading to Blackboard 8 for the Fall 08 semester. We are upgrading because Blackboard, Inc. will no longer be providing security patches or developing new tools for Blackboard 7, which could threaten the reliability and security of the system. In order to ensure a smooth transition to the new system, with no disruption to you or your courses, please read the following and take the necessary actions:

  • Summer courses will continue to use Blackboard 7.
  • NO Blackboard 7 courses will be available after August 21, 2008.
  • Instructors may begin requesting their F08 - Blackboard 8 - courses beginning July 2, 2008.

STUDENTS:

PLEASE MAKE SURE TO SAVE A COPY OF YOUR FILES TO YOUR LOCAL MACHINE. After AUGUST 21, 2008 you will no longer have access to any files that you have stored in your Blackboard 7 courses.

INSTRUCTORS:

The OTE will be creating export files (includes everything EXCEPT student data, work, and grades) for all courses on the current Blackboard 7 server and will be creating archive files (includes all course materials plus student data, work, and grades) for S08, M08, and N08 courses only.

If you wish to have a record of student data, work, and gradebooks for Blackboard 7 courses other than the S08, M08, and N08 terms, PLEASE "ARCHIVE" YOUR BLACKBOARD 7 COURSE.

>> View instructions for how to archive your course.

New in Bb6
Instructors: It's time to request a Blackboard site for your Summer courses.
New in Bb6

Request your Blackboard course by filling out the online course request form.
 

 
 
Office of Technology for Education   Posted: April 25, 2008
 
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TIPS FOR FACULTY   TIPS FOR STUDENTS
Making your Course Available to Students
Students do not have access to your course until you make it available.
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Creating Announcements and Add Hyperlinks
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Using the Assignment Feature
This feature allows you to create an assignment which then is automatically added to the Gradebook.
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Getting Started with Blackboard
-- logging into Blackboard
-- managing course documents
-- viewing your grades
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How to View and Submit Assignments
If an instructor has created an assignment in a content area, a link labeled "View/Complete Assignment" will be visible within that area.
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Academic Resources for Faculty & TAs: More Academic Resources for Faculty and TAs   Academic Resources for Students: Academic Resources for Students
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Planning and Designing Your Blackboard Course
Dealing with Plagiarism
Ongoing Assessment of Your Teaching
Instructional Strategies
  Academic Development
Intercultural Communication Center
The HUB
Career Center
Blackboard at Carnegie Mellon
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