Carnegie Mellon University

ChemE Computing

Chemical Engineering Computing

September 28, 2017

Windows 10 Activation Issue on T470p Laptops (Update 11/14)

UPDATE 11/14 - Staples/Lenovo have provided us with one-time use Win 10 Pro upgrade product keys. We are waiting on a machine-key assignment list and will distribute keys via individual email. We expect key distribution to be before EOD on 11/17

The T470p Laptops were delivered from Lenovo with the wrong license installed on them (Windows 10 Home). As a result these machines will not activate. We have reported this issue to Staples/Lenovo and they are working directly with Microsoft to resolve the issue.

Users have 30 days to activate so this should not be an issue. We are working to ensure that a resolution is in place before the 30 days is up.