Carnegie Mellon University

Support

The Computing Services Help Center offers email, phone, and walk-in support to all Carnegie Mellon University students, faculty, and staff.

Computing Support

Monday - Friday

Email and Phone Support
Monday - Friday
8:30 a.m. - 6:00 p.m.
it-help@cmu.edu

412-268-4357 (HELP)

Walk-In Support in Cyert Hall 119
Monday - Friday
9:00 a.m. - 4:30 p.m.

Listen to the phone options for after-hour support for security and network emergencies. For Compromised Computer concerns, visit the ISO Report Concerns page.

Self-Service

Anytime

Class & Event Support

Monday - Friday

Audio visual and recording support for in-progress events and registrar classes.

mediatech@cmu.edu
412-268-8855

Class Support
Monday - Friday | 8:00 a.m. - 1:00 p.m.

Event Support
Monday - Thursday | 8:00 a.m. - 9:00 p.m.
Friday | 8:00 a.m. - 5:00 p.m.
*After 5:00 p.m. on Friday is subject to availability.

Communities

AI Daily

A platform designed to advance AI literacy and empower the campus community with knowledge, tools, and resources to harness the power of generative AI in everyday life.

Centers of Excellence

A learning and support organization that provides a variety of skills/knowledge to the CMU community.

Data Analytics Community of Practice

Information and resources to foster collaboration in data and analytics. You’ll find links to news and educational opportunities.

Digital Accessibility Office

Processes and support resources to guide practices and solutions that align with digital accessibility policy and strategy.

Google Product Education (PEP)

A platform for the CMU community to share best practices and the latest features of Google products, connecting Google enthusiasts on campus.

Tableau User Group

A cross-functional group of Tableau creators, analytics practitioners, and data enthusiasts.

University Innovation & Technology Collaborative

A place to explore challenging topics related to the information technology ecosystem with colleagues, peers, and subject matter experts.