Meet The HUB Staff
The HUB staff provide enrollment and financial-related services and support to Carnegie Mellon's students and families. Working alongside their colleagues in the Student Financial Aid Office, Student Accounts Office and University Registrar's Office, The HUB staff are the front-facing unit for these departments and for ID card services.
Learn more about The HUB's work
Director of The HUB
Melissa Skasik
In her role as Director of The HUB, Melissa Skasik - who began her career in The HUB in 2008 - handles inquiries and outreach to and from CMU community members and campus leadership, oversees efforts related to online programs, and manages the work of the Assistant Directors in The HUB. Melissa serves on the Enrollment Management leadership team where she collaborates with other directors on divisional strategic initiatives. Melissa's advising load includes the College of Engineering, and she also advises students who have undeclared majors. Melissa can be reached by email at skasik@andrew.cmu.edu.
Assistant Director of The HUB
Emily Ball
As Assistant Director of The HUB, Emily Ball will handle in-depth inquiries and counsel students and families on financial aid, billing and registration matters. Emily's advising load includes the College of Fine Arts and Dietrich College, as well as interdisciplinary programs, ETC, BXA, BHA, and student-defined majors/programs. Joining The HUB in 2019 as a Student Services Specialist, Emily brings a breadth of experience in higher education, including serving as an evaluator for the San Diego Community College District, as well as her previous role as an academic advisor for the College of Charleston. Emily received her bachelor of arts in English from East Tennessee State University, her “home” state, where she had the pleasure of spending many days hiking in Great Smoky Mountains National Park. Emily may be reached by email at elball@andrew.cmu.edu.
Carey Zehnder
As Assistant Director of The HUB, Carey Zehnder - who began his career in The HUB as a student services specialist in 2013 - manages the frontline HUB staff and scheduling. Carey also manages ID card services, including audit and disaster recovery business continuity initiatives. Carey's advising load includes Heinz College, School of Computer Science, Tepper School of Business and Mellon College of Science. He may be reached by email at czehnder@andrew.cmu.edu.
Student Services Specialists
Andrew "Drew" Karp
As a Student Services Specialist in The HUB, Drew works as a member of The HUB’s front line service team. In his current role, Drew assists with inquiries from the university community in person, via email and on the phone. Drew joined The HUB as a temporary employment services colleague in March 2021. He graduated from Grove City College with a bachelor's degree in Communication Studies, where he served as the chapter Vice President for the Intervarsity Missions Fellowship. Drew was recently the assistant manager at Waterworks Cinema and has also worked as a freelance writer. Drew enjoys playing the guitar and violin, and he also writes music. He may be reached by email at thehub@andrew.cmu.edu.
Tamara Diggs
As a Student Services Specialist in The HUB, Tamara works as a member of The HUB’s front line service team. In her current role, Tamara assists with inquiries from the university community in person, via email and on the phone. Tamara joined The HUB in the fall of 2022. She may be reached by email at thehub@andrew.cmu.edu.