The university's escort service operates in the evening/overnight and provides free transportation from campus to intersections close to your residence for faculty, staff and students that live in the Oakland, Shadyside and Squirrel Hill neighborhoods. Escort buses operate from 6:30 p.m. to 4:15 a.m., cycling every 45 minutes. You must show your CMU ID to board.

Evening riders should use the university’s shuttle service while it is in operation before considering using the escort service to avoid overcrowding and untimely delays on escort buses.

To use the escort service, determine which escort zone you reside in, based on the descriptions below, and use the schedule to find out when the escort buses are servicing your zone. Then wait at one of the pickup locations at the appointed time for the appropriate escort bus and tell the driver the intersection for your stop as you board the bus.

General rider reminders:

• For health safety, do not ride if you have potentially been exposed to COVID-19, or if you are experiencing any symptoms. Try to avoid unnecessary interaction with passengers and drivers.
• Consider taking an earlier/later bus to avoid overcrowding during peak times.
• Evening riders should use the shuttle while it is in operation before considering using the escort service to avoid overcrowding and untimely delays on escort buses.
• When waiting at a bus stop, alert the driver to your presence as the bus approaches using a hand wave or "hail" gesture to ensure that they see you and understand your desire to board.
• Show your CMU ID when boarding a shuttle/escort bus. Using someone else’s CMU ID is not permitted.
• No smoking/vaping, eating, cups without lids, and talking on cell phones is permitted while on the shuttle and escort buses.
• Be familiar with the shuttle and escort policies [pdf] before using the service.