On October 14, 2025, Microsoft will no longer provide free software updates or security fixes for Windows 10. Follow Microsoft's guidance to upgrade to Windows 11.
Support Statement: Microsoft Windows
Computing Services supports the following Microsoft Windows operating systems.
|
Version |
Support Details/Exceptions |
| Windows 11 |
Supported with the following exceptions:
|
| Windows 10 |
Supported with the following exceptions:
IMPORTANT: After October 14, 2025, Windows 10 will stop receiving support and free software updates. |
Licensing
Carnegie Mellon participates in the Microsoft Campus Agreement, providing specific Microsoft software to university-owned computers and, with restrictions, to personally-owned computers.
Level of Support
Computing Services supports Microsoft Windows and provides the configuration settings necessary for the system to operate safely on the campus network. The Computing Services Help Center does not perform operating system installations, repairs or restores and does not install drivers.
- Students should contact their academic department to determine their recommended operating system(s).
- Faculty and staff should contact their departmental computing administrator or functional business group lead for operating system upgrade recommendations.
Software
The Computing Services Help Center does not perform operating system installations, repairs or restores and does not install drivers.
Hardware & Peripherals
Computing Services does not install, configure or otherwise support specific hardware or peripherals.
Printing
Computing Services supports printing to Computing Services public printers.
Network Connections
Network services for Microsoft Windows should be configured using the Network Access instructions.