Communications
Workshops, videos, courses and other tools on a variety of communication topics, including learning paths that lead to certification.
Communicating with Confidence Workshop Series
Delivered by trainers from CMU's Learning and Development team, the Communicating with Confidence series provides workshops on three essential topics:
- Organizational communication
- Focusing your message / Focusing your writing / Targeted communication
- Speaking with confidence
Contact the Learning and Development team to request a training or to see when the next communication workshop will be offered.
Training Resources and Certificate Opportunities
Fundamentals
Training Resources
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Communicating Effectively with Customers
- Communicating with Confidence
- Communication, Changes & Documentation
- Data Communication & Visualization
- Do We Have a Failure to Communicate?
- Effective Team Communication
- Encouraging Team Communication and Collaboration
- Getting Your Pitch Heard
- How Culture Impacts Communication
- Making an Impact with Non-verbal Communication
- Proven Techniques for Technical Communication
- The Art and Science of Communication
- Trust Building through Effective Communication
- Using Communication Strategies to Bridge Cultural Divides
Certificate Opportunities
- Advanced Business Development: Communication and Negotiation
- Communicating about Culturally Sensitive Issues
- Communicating Across Cultures
- Communicating in the Language of Leadership
- Communicating in Times of Change
- Communicating Nonverbally
- Communicating to Drive People to Take Action
- Communicating Values
- Communicating with Charisma
- Communicating with Confidence
- Communicating with Diplomacy and Tact
- Communicating with Empathy
- Communicating with Transparency
- Communication Foundations
- Communication Tips
- Communication within Teams
- Crisis Communication
- High-Stakes Communication
- Interpersonal Communication
- Learning to Be Approachable
- Organization Communication
- Preparing for Successful Communication
- The Key to Good Communication: Your Audience
Listening
Training Resources
- Become a Great Listener
- Listening Even When it's Difficult to Listen
- Using Active Listening in Workplace Situations
Certificate Opportunities
Verbal
Training Resources
- Building Your Presentation
- Conquering the Challenges of Public Speaking
- Ensuring Successful Presentation Delivery
- Planning an Effective Presentation
- Telling a Business Story
Certificate Opportunities
- Delivery Tips for Speaking in Public
- Managing Your Anxiety While Presenting
- Overcoming Your Fear of Public Speaking
- Own Your Voice: Improve Presentations and Executive Presence
- Pitching Yourself
- Presenting Technical Information with Stories
- Public Speaking Foundations
Written
Training Resources
- Abbreviating, Capitalizing, and Using Numbers
- Audience and Purpose in Business Writing
- Clarity and Conciseness in Business Writing
- Creating Well-constructed Sentences
- Improving Your Technical Writing Skills
- Troublesome Words and Phrases: Common Usage Mistakes in Writing
- Using Punctuation Marks
- Using the Parts of Speech
- Writing and Preparing an Effective Speech
- Writing Effective E-mails and Instant Messages
- Writing Skills for Public Relations
Certificate Opportunities
- Learning to Write for the Web
- Ninja Writing: The Four Levels of Writing Mastery
- Technical Writing: Quick Start Guides
- Tips for Better Business Writing
- Writing Articles
- Writing Email
- Writing Headlines
- Writing in Plain English
- Writing: The Craft of Story
- Writing with Flair: How to Become an Exceptional Writer
- Writing with Impact